---
title: "Connect App Installation requirements"
slug: "connect-app-installation-requirements"
updated: 2026-01-29T10:46:45Z
published: 2026-01-29T10:46:45Z
canonical: "docs.kyp.ai/connect-app-installation-requirements"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kyp.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect App Installation requirements

## 🚀 **Deploying KYP.ai Connect App**

A machine on which a **KYP.ai Connect App** (previously called **KYP Agent**) is to be installed needs to fulfil specific requirements for successful data gathering and communication with the server. This article highlights those requirements, which should be checked before installation.

> [!WARNING]
> ⚠️ **Minimum requirements** are necessary to collect any data from end-user machines. It is recommended to meet the **recommended requirements** to ensure better performance and accuracy of data collection.

> 💡 **If the server installation is on-premise:** The server address will be delivered by your IT administrator. 💡 **If the server is hosted by KYP on the cloud:** The server address will be provided by a member of the KYP.ai team.

---

### ⚙️**Configuration**

- KYP.ai software should be added as a trusted application in the antivirus, including all used directories. A list of all modules with paths can be found in the **KYP.ai Connect App Overview**.

#### ➕ **Additional Configuration Requirements:**

- **KYP.ai Agent** should be installed from an eligible user account.
- **Network access** to the server on **port 443 (https)** is required.

---

### 💻 **Software Requirements**

- **Microsoft C++ Redistributable 14.0** – Must be installed (comes with the KYP installation package). Installed in the Program files directory.
- **.NET Desktup Runtime 8.0** - Must be installed (comes with the KYP installation package). Installed in the Program files directory.
- **Java 21.0.8** - Must be installed (comes with the KYP installation package). Installed in the user`s folder (C:\Users\*\AppData\Roaming\KypClient)

#### 🖥️ **Operating System:**

- **Windows 10 64-bit** (version 1809 or higher) or **Windows 11 64-bit**
- For **N versions** of Windows, the **Media Feature Pack** must be installed (not included in the KYP installation package). ➡️ For more details, visit: [**Media Feature Pack for Windows 10/11 N**](https://support.microsoft.com)

#### 🌐 **Browser Compatibility:**

- **Preferred:** Chrome
- Also supported: **Microsoft Edge**, **Firefox**, **Island.io**

#### 🛡️ **AdBlock/Antivirus Exceptions:**

- For a full list of exteptions that have to be set up in order to ensure that KYP Connect App operates without any problems, please refer to the [**Antivirus exceptions**](/v2/docs/anti-virus-exceptions) article.

#### 📬 **Mailslot Interprocess Communication:**

- Must be enabled for internal communication.

---

### 📈 Performance Factors

| **Parameter** | **Details** |
| --- | --- |
| **RAM** | Max **1.2 GB DDRAM/vRAM** available for KYP.ai Connect App; typically around **200–400 MB**. |
| **CPU** | Up to **5%**; typically less than **2%** (higher with image recognition enabled). |
| **Disk** | **2 GB HDD** required; preferred flash storage and **1 GB HDD** for offline data collection for 1 day. |
| **Network Load** | Minimum **10 Mbit** link for intranet; recommended **100 Mbit** permanent link. |

The KYP.ai Windows Connect App is designed to have **minimal performance impact** on the machine, ensuring a smooth user experience:

- **Typical CPU utilization**: below **2%**
- **Near real-time data push** to the server
- Ensures **reliable data collection** and **error-free client operation**

> [!WARNING]
> ⚠️ **Note**:
> 
> - If the Connect App is selected as the **processing device for Screenshot OCR/Image Pattern**, CPU usage may go up to **5%**.
> - If selected for **Anonymization processing**, CPU usage may reach up to **7%**.

These optimizations make the Connect App a vital component for maintaining **system efficiency** and **performance stability** during operation.