Agent Installation Requirements
  • 02 Sep 2024
  • 2 Minutes to read
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Agent Installation Requirements

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Article summary

A machine on which a KYP.ai Agent is to be installed needs to fulfill some requirements for the data gathering and communication with the server to be successful. This article highlights those requirements, to be checked before installation.

⚠️ Minimum requirements are necessary to collect any data from end user machines. We advise to fulfill recommended requirements for better data collection process.
Recommended requirements are for a better data collection process, ensuring their continuity and better understanding of the processes taking place in the company.
💡 If the server installation is done in premises: server address will be delivered by the IT administrator
If the server is done by KYP on cloud: server address will be delivered to you by one of the KYP employees


Configuration

KYP.ai software added as trusted to antivirus including used directories – list of all modules with paths can be found in KYP.ai Agent overview.

 Additionally, requirements for configuration are:

  1. Chrome Dev Tools enabled on Desktops machines  - communication on localhost, port 9222 should not be blocked.
  2. KYP.ai Agent installed from eligible user account.

Software

  1. Microsoft C++ redistributable installed/updated (comes with KYP installation package)
  2. Operating system: Windows 10 64bit (version 1809 or higher), Windows 11 64bit
    For N versions of Windows, Media Feature Pack must be installed and it is not provided with the KYP installation package.
    For more details, please go to: Media Feature Pack for Windows 10/11 N
  3. Preferred browser is Chrome. Also, MS Edge, Firefox, Island.io can be used.
  4. In case of usage of AdBlock/Antivirus software, add KYP.ai processes to the exception. A list of process names is available here: KYP.ai Agent overview (KYP.ai Agent modules section).
    It is strongly recommended to add to exception whole folders with sub folders:
    - install folder, e.g. "c:\Program Files\kyp-client"
    - user space folder "C:\Users\{user}\AppData\Roaming\KypClient"
    - KypCache folder "c:\Users\Public\KypCache"
  5. Mailslot interprocess communication should be available

End-User Desktop specification

  1. Disk – 3 GB HDD, preferred flash storage and 1 GB HDD storage for 1 day offline functions collection, 
  2. RAM – 1.2 GB DDRAM/vRAM available for KYP.ai Agent software,  
  3. Network access to the server on port 443 (https)  

Network

  1. Minimum 10 Mbit link for intranet (recommended - permanent network link – 100 Mbit)  
  2. Bandwidth – per sizing calculation

End-User Desktop assumed average load 

  1. RAM – max 1.2 GB, most of the time around 200-400 MB
  2. CPU – up to 5%, most of the time <2%.
    Values can be higher when custom feature of image recognition is on.
  3. Network load - detailed information can be found in Network sizing.


All above parameters depend on:

  • type of actions made by user on computer, 
  • configuration of KYP system (eg. apps and process definition, screenshot size and frequency), 
  • configuration of KYP agent (eg. monitoring, image recognition),
  • installed hardware. 

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