🔐KYP.ai Unified Login: Self-Registration Guide
This guide explains how to self-register for a KYP.ai Unified Login account, which provides single-account access to multiple KYP.ai portals and services.
Following these steps will help you create and activate your account efficiently.
✅Prerequisites
Before beginning the registration process, please note that only users with email addresses from approved domains can self-register.
If your domain is not yet approved, request domain whitelisting:
Contact support@kyp.ai
Contact your Sales Representative or Customer Success Manager.
🔓 Logging in with a Microsoft account
🔗 Step 1: Access the login page
Navigate to the KYP.ai Support Portal: https://support.kyp.ai/customer/login
Click Unified KYP Login
🧾 Step 2: Login with the Microsoft account
Click “Login with Microsoft”
✉️ Step 3: Log in to your Microsoft account
📤 Step 4: Activate Your Account
Check your email inbox for an account activation message from KYP.ai.
If you don't see the activation email in your inbox, check your spam or junk folder.
Open the email and click the activation link to verify your account.
📝Registering a standard account
🔗 Step 1: Access the login page
Navigate to the KYP.ai Support Portal: https://support.kyp.ai/customer/login
Click Unified KYP Login
🧾Step 2: Access the Registration Page
Navigate to the KYP.ai Support Portal: https://support.kyp.ai/customer/login
Click the "Register" button on the login page
✉️Step 3: Complete the Registration Form
Enter the following required information in the registration form:
Email address (must be from an approved domain)
Password
First Name
Last Name
📤Step 4: Submit Your Registration
After completing all required fields, click the "Register" button to submit your information.
✉️Step 5: Activate Your Account
Check your email inbox for an account activation message from KYP.ai.
If you don't see the activation email in your inbox, check your spam or junk folder.
Open the email and click the activation link to verify your account.
🔍What to Expect After Registration
After completing the registration and activation process:
Some KYP.ai systems will automatically process your access request within 24 hours
Other systems may require manual approval or additional setup
Your access permissions will be configured based on your organization's agreement with KYP.ai
🛠️Troubleshooting and Support
If you encounter any issues during the registration process or need assistance:
Email the support team at support@kyp.ai
Alternatively, contact your Sales Representative or Customer Success Manager.
Be specific about any error messages you receive or issues you encounter.
🔒Security Considerations
KYP.ai prioritizes the security of your account.
Remember to:
Create a strong, unique password.
Never share your login credentials with others.
Log out when accessing KYP.ai from shared computers.
Report any suspicious activity to support@kyp.ai immediately.
By following this guide, you'll be able to successfully register and access KYP.ai's suite of services through a single, unified login.
FAQ
Why am I unable to log in with my Microsoft account?
There are two common reasons why logging in with your Microsoft account might fail:
Access to the KYP.ai platform has not been granted by your organization.
Please ensure that your IT or Microsoft 365 administrator has approved access to KYP.ai within your company’s Azure Active Directory. If the app is not allowed, login attempts will be blocked.Your email domain is not on the KYP.ai allowlist.
KYP.ai uses a domain-based allowlist to control which organizations can log in. If your email domain (e.g.,@yourcompany.com) has not been added to this list, login will be denied.
📩 What to do:
If you encounter this issue, please contact your administrator or reach out to KYP.ai Support to request domain allowlisting or confirm access permissions.
Why do I see the message “This domain is not allowed” when trying to register?
If you attempt to manually register an account using an email address from a domain that hasn’t been added to the KYP.ai allowlist, you will see the error:
“This domain is not allowed.”
🔒 Why this happens:
KYP.ai restricts account creation to verified and authorized domains. This ensures that only approved organizations can access the platform.
📩 What to do:
If you believe your organization should have access, please contact your KYP.ai representative or support team (support@kyp.ai) to request that your domain be added to the allowlist.