--- title: "Request Access" slug: "request-access" updated: 2025-12-16T15:42:08Z published: 2025-12-16T15:42:08Z canonical: "docs.kyp.ai/request-access" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.kyp.ai/llms.txt > Use this file to discover all available pages before exploring further. # Request Access ## 🔐KYP.ai Unified Login: Self-Registration Guide This guide explains how to self-register for a KYP.ai Unified Login account, which provides single-account access to multiple KYP.ai portals and services. Following these steps will help you create and activate your account efficiently. --- ### ✅Prerequisites Before beginning the registration process, please note that only users with email addresses from approved domains can self-register. **If your domain is not yet approved**, request domain whitelisting: - Contact [support@kyp.ai](mailto:support@kyp.ai) - Contact your Sales Representative or Customer Success Manager. --- ### 🔓 Logging in with a Microsoft account #### 🔗 Step 1: Access the login page **For Docs360:** Navigate to the [**KYP.ai Docs360 portal**](https://identity.document360.io/Account/Login?ReturnUrl=%2Fconnect%2Fauthorize%2Fcallback%3Fclient_id%3DKbSiteAngular%26scope%3Dopenid%2520email%2520profile%2520kbSiteAdmin%2520offline_access%26response_type%3Dcode%26redirect_uri%3Dhttps%253A%252F%252Fdocs.kyp.ai%252Fsignin-oidc%26state%3Dreturn_to%253D%25252F%26session%3Dtrue%26property%3Duser%26defaultStrategy%3Doidc%26code_challenge%3D7368M5JcUDLXSoqm0tt9chwJCVIGlRxz7KbjTxAP3O4%26code_challenge_method%3DS256) ![](https://cdn.document360.io/97d723d1-b2cf-47fc-b164-4a8661c0f0d8/Images/Documentation/image-LEE7TRI6.png?sv=2026-02-06&spr=https&st=2026-11-14T00%3A25%3A06Z&se=2026-11-14T01%3A25%3A06Z&sr=c&sp=r&sig=iLuVBgtu5ZMQloIg3e%2FHhGgrraZuvW2nM9AfnDSBISY%3D) **For KYP Support portal:** Navigate to the **KYP.ai Support Portal**: [https://support.kyp.ai/customer/login](https://support.kyp.ai/customer/login) ![](https://cdn.document360.io/97d723d1-b2cf-47fc-b164-4a8661c0f0d8/Images/Documentation/image-K4IKP7YO.png?sv=2026-02-06&spr=https&st=2026-11-14T00%3A25%3A06Z&se=2026-11-14T01%3A25%3A06Z&sr=c&sp=r&sig=iLuVBgtu5ZMQloIg3e%2FHhGgrraZuvW2nM9AfnDSBISY%3D) Click Unified KYP Login #### 🧾 Step 2: Login with the Microsoft account ![](https://cdn.document360.io/97d723d1-b2cf-47fc-b164-4a8661c0f0d8/Images/Documentation/image-460JRJC6.png?sv=2026-02-06&spr=https&st=2026-11-14T00%3A25%3A06Z&se=2026-11-14T01%3A25%3A06Z&sr=c&sp=r&sig=iLuVBgtu5ZMQloIg3e%2FHhGgrraZuvW2nM9AfnDSBISY%3D) Click “Login with Microsoft” #### ✉️ Step 3: Log in to your Microsoft account ![](https://cdn.document360.io/97d723d1-b2cf-47fc-b164-4a8661c0f0d8/Images/Documentation/image-UQIGZ6O5.png?sv=2026-02-06&spr=https&st=2026-11-14T00%3A25%3A06Z&se=2026-11-14T01%3A25%3A06Z&sr=c&sp=r&sig=iLuVBgtu5ZMQloIg3e%2FHhGgrraZuvW2nM9AfnDSBISY%3D) #### **📤 Step 4: Activate Your Account** - **Check your email** inbox for an account activation message from KYP.ai. - If you don't see the **activation email** in your inbox, check your **spam or junk folder**. - Open the email and **click the activation link** to verify your account. --- ### 📝Registering a standard account #### 🔗 Step 1: Access the login page Navigate to the **KYP.ai Support Portal**: [https://support.kyp.ai/customer/login](https://support.kyp.ai/customer/login) ![](https://cdn.document360.io/97d723d1-b2cf-47fc-b164-4a8661c0f0d8/Images/Documentation/image-K4IKP7YO.png?sv=2026-02-06&spr=https&st=2026-11-14T00%3A25%3A06Z&se=2026-11-14T01%3A25%3A06Z&sr=c&sp=r&sig=iLuVBgtu5ZMQloIg3e%2FHhGgrraZuvW2nM9AfnDSBISY%3D) Click Unified KYP Login #### 🧾**Step 2: Access the Registration Page** Navigate to the **KYP.ai Support Portal**: [https://support.kyp.ai/customer/login](https://support.kyp.ai/customer/login) ![](https://cdn.document360.io/97d723d1-b2cf-47fc-b164-4a8661c0f0d8/Images/Documentation/image-1746454336972.png?sv=2026-02-06&spr=https&st=2026-11-14T00%3A25%3A06Z&se=2026-11-14T01%3A25%3A06Z&sr=c&sp=r&sig=iLuVBgtu5ZMQloIg3e%2FHhGgrraZuvW2nM9AfnDSBISY%3D) Click the "**Register**" button on the login page #### ✉️**Step 3: Complete the Registration Form** Enter the following required information in the registration form: - Email address (must be from an approved domain) - Password - First Name - Last Name ![](https://cdn.document360.io/97d723d1-b2cf-47fc-b164-4a8661c0f0d8/Images/Documentation/image-1746454352240.png?sv=2026-02-06&spr=https&st=2026-11-14T00%3A25%3A06Z&se=2026-11-14T01%3A25%3A06Z&sr=c&sp=r&sig=iLuVBgtu5ZMQloIg3e%2FHhGgrraZuvW2nM9AfnDSBISY%3D) #### 📤Step 4: Submit Your Registration After completing all required fields, click the "**Register**" button to submit your information. #### ✉️Step 5: Activate Your Account - **Check your email** inbox for an account activation message from KYP.ai. - If you don't see the **activation email** in your inbox, check your **spam or junk folder**. - Open the email and **click the activation link** to verify your account. --- ### 🔍What to Expect After Registration After completing the registration and activation process: - Some KYP.ai systems will automatically process your access request within 24 hours - Other systems may require manual approval or additional setup - Your access permissions will be configured based on your organization's agreement with KYP.ai --- ### 🛠️Troubleshooting and Support If you encounter any issues during the registration process or need assistance: - Email the support team at [**support@kyp.ai**](mailto:support@kyp.ai) - Alternatively, contact your Sales Representative or Customer Success Manager. - Be specific about any error messages you receive or issues you encounter. --- ### 🔒Security Considerations KYP.ai prioritizes the security of your account. **Remember to:** - Create a strong, unique password. - Never share your login credentials with others. - Log out when accessing KYP.ai from shared computers. - Report any suspicious activity to [**support@kyp.ai**](mailto:support@kyp.ai) immediately. By following this guide, you'll be able to successfully register and access KYP.ai's suite of services through a single, unified login. --- ### FAQ #### Why am I unable to log in with my Microsoft account? There are two common reasons why logging in with your Microsoft account might fail: 1. **Access to the KYP.ai platform has not been granted by your organization.** Please ensure that your IT or Microsoft 365 administrator has approved access to KYP.ai within your company’s Azure Active Directory. If the app is not allowed, login attempts will be blocked. 2. **Your email domain is not on the KYP.ai allowlist.** KYP.ai uses a domain-based allowlist to control which organizations can log in. If your email domain (e.g., `@yourcompany.com`) has not been added to this list, login will be denied. 📩 **What to do:** If you encounter this issue, please contact your administrator or reach out to KYP.ai Support to request domain allowlisting or confirm access permissions. #### Why do I see the message “This domain is not allowed” when trying to register? If you attempt to manually register an account using an email address from a domain that hasn’t been added to the KYP.ai allowlist, you will see the error: “This domain is not allowed.” 🔒 Why this happens: **KYP.ai restricts account creation to verified and authorized domains. This ensures that only approved organizations can access the platform.** 📩 **What to do:** If you believe your organization should have access, please **contact your KYP.ai representative or support team (support@kyp.ai)** to request that your domain be added to the allowlist.