🕒 Why Time Synchronization Matters for KYP Connect App
If the system time on a user's computer is not properly synchronized with their actual time zone, the KYP Connect App may fail to collect data.
To avoid this, follow the guide below to correctly synchronize your system time on Windows 11.
🛠️ Step-by-Step: How to Synchronize System Time
⚙️ 1. Open Date & Time Settings
Click the Start button and select Settings (⚙️).
In the Settings window, go to Time & language.
Click on Date & time.
🔄 2. Enable Automatic Time Sync
Under Date & time, turn on:
✅ Set time automatically
✅ (Optional) Set time zone automatically — if you’re traveling or changing time zones frequently.
This ensures your system keeps time aligned with Microsoft's time server.
🌍 3. Adjust Time Zone (If Needed)
Still under Date & time, locate the Time zone section.
Choose your correct time zone from the dropdown menu.
💡 Example: If you’re in Berlin, select (UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna
🕹️ 4. Manually Sync the Clock
If needed, manually sync your system time:
Scroll down to Synchronize your clock.
Click Sync now.
This will force Windows to contact the time server and update the system clock.
🧭 Optional: Set Internet Time Server (Advanced)
For more advanced control:
In Settings, scroll to Related links and click
➡️ Additional date, time & regional settingsIn the Control Panel window:
Click Date and Time
Go to the Internet Time tab
Click Change settings...
Check ✅ Synchronize with an Internet time server
Choose a server (e.g.,
time.windows.com)Click Update now, then OK
💻 Optional: Use Command Prompt
Prefer the command line?
Open Command Prompt as Administrator
Type:
w32tm /resyncPress Enter
This immediately syncs your clock with the time server.
✅ Final Check
Compare your PC’s clock to a reliable source like time.is or your smartphone. Make sure it's accurate.
🎯 Done!
Your system time is now synchronized. This helps ensure that KYP Connect App can collect and report data correctly, with no time-related issues.